Administrative Assistant

The Catholic Cemeteries of the Diocese of Hamilton is currently seeking a full-time Administrative Assistant to join our team at Holy Sepulchre Cemetery. This is an exciting and a great opportunity for a rewarding career in the bereavement industry. The position offers a competitive benefits package and a great work environment.

ABOUT THE JOB:

Reporting directly to the Manager of Sales and Family Services, this position will be primarily responsible for greeting and directing families and/or visitors both in person and on the phone, providing general reception duties and performing clerical duties as required.

KEY RESPONSIBILITIES:

      • Providing quality customer service to the families we serve; in person, email or on the telephone
      • Greet customers both on the phone and at reception area and answer general inquiries
      • Providing information on services to funeral homes and families as required
      • Providing administrative support to ensure accuracy of records and documentation. This will include but not limited to: writing receipts, preparing bank deposits, typing, data entry, filing and collating of materials.
      • Acts as back up for receptionist duties.

QUALIFICATIONS:

      • Post-secondary education or combination of education/administrative experience
      • Effective team player with the ability to multi-task, prioritize and work independently
      • Exceptional customer service skills and effective communication (verbal and written) with a high level of attention to detail
      • Strong administrative skills with creative problem solving solutions
      • Proficient in Microsoft Office
      • Demonstrated interpersonal skills to interact with a wide range of individuals in sensitive situations
      • Digital archival experience is an asset, but not a requirement
      • Fluency in a second language is an asset, but not a requirement

If this sounds like you:

Apply Here

We would like to thank all applicants; however only those selected for an interview will be contacted.